Voice AI can slip up with wrong answers, but catching errors early saves...
https://instaquoteapp.com/how-do-i-decide-what-the-source-of-truth-is-for-each-claim-type/
Voice AI can slip up with wrong answers, but catching errors early saves headaches. One way is adding a simple readback for order IDs to confirm they’re correct before moving on. Another is only accepting responses after verifying API success codes