When a negative review or post hits your business, your first instinct might be...

https://touch-wiki.win/index.php/How_to_Handle_a_Negative_Viral_Post_Without_Adding_Fuel_to_the_Fire

When a negative review or post hits your business, your first instinct might be to panic. Don’t. Acting out of emotion only adds fuel to the fire, damaging your reputation and putting your revenue at risk