Voice AI can sometimes get details wrong, like mixing up customer IDs such as...

https://www.unitedbookmarkings.win/voice-ai-sometimes-trips-up-and-gives-wrong-answers-but-you-can-catch-these

Voice AI can sometimes get details wrong, like mixing up customer IDs such as B3172 and B3712. This post explains how tools like reading back identifiers and using risk-based checks help catch errors early