Voice AI can slip up with wrong answers when it mishears or misinterprets data....

https://dominicksbrilliantcolumn.bearsfanteamshop.com/does-lowering-temperature-actually-reduce-hallucinations-in-support-calls

Voice AI can slip up with wrong answers when it mishears or misinterprets data. A practical way to catch these errors is using controls like having the system read back order IDs or confirming info only after an API returns a success response