Voice AI can slip up by misunderstanding orders or guessing wrong answers. A...

https://www.tool-bookmarks.win/voice-ai-can-give-wrong-answers-when-it-mishears-or-guesses-leading-to

Voice AI can slip up by misunderstanding orders or guessing wrong answers. A practical way to catch mistakes before they reach customers is using readback controls—like repeating order IDs back to callers for confirmation