I’ve been knee-deep in AI for customer service, and the 2026 platforms are...

https://www.livebinders.com/b/3726884?tabid=48f0a6b4-7e10-3907-f91e-9144d11d3312

I’ve been knee-deep in AI for customer service, and the 2026 platforms are finally hitting their stride. Some teams are getting to 70% automation within a week—not by replacing agents but by smartly helping them handle tricky issues faster