AI voice agents are changing phone support by cutting waiting times and...

https://businessabc.net/the-phone-is-the-hardest-place-to-put-an-ai-agent-and-the-most-valuable

AI voice agents are changing phone support by cutting waiting times and improving call flow. With fast end-to-end response times, they keep conversations smooth and natural. Features like barge-in let customers speak anytime without waiting for prompts