AI voice agents are changing phone support by cutting wait times with smart...

https://holdenssplendiddigests.zenbloomer.com/posts/what-does-a-700-millisecond-pause-sound-like-on-a-phone-call

AI voice agents are changing phone support by cutting wait times with smart turn detection and barge-in features. These tools let callers speak naturally and jump in anytime, making conversations smoother and faster